Free Shipping offer is valid in the US lower 48 states only, and is not available for PO Boxes or Military APO/FPO addresses.
Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on hand; no backorders or rainchecks are available. Discount codes are not valid on prior purchases, cannot be used after their expiration dates, and do not apply to taxes, shipping and processing charges. Limit one discount code per order. Consumer must pay applicable sales tax. Offer may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns of any portion of the purchase will require equal forfeiture of offer or amount equal to offer. Buy One Get One offers apply a portion of discount amount to each of the items. We have the right to end or modify any promotion at any time. Other restrictions may apply. Offers only apply to the United States unless otherwise noted.
Warranty
How to Return an Item Under Warranty
Let's get your gear back in action! Answers to many warranty questions can be found in our Knowledgebase. If you have a return under warranty in the U.S. or Canada, please fill out our Information Request Form.
Once you've completed the form, you'll receive an email with detailed instructions.
10 Year Warranty on Wenzel Gear & 1 Year Warranty on All Wenzel Inflatable and Furniture Items
Wenzel takes pride in its workmanship and strives to manufacture the best possible products. Therefore, Wenzel warrants to the original purchaser that its products will be free from defects in materials or workmanship for a period of time from the original retail purchase date. Wenzel offers a 1 year limited warranty for all inflatable and furniture products and a 10 year limited warranty for all other products. If any such defect arises and a valid claim is received by Wenzel within the applicable warranty period, Wenzel will, at its option, either repair or replace, free of charge, any part of its product that is not free from defect in material and workmanship during the warranty period.
This warranty gives you, the original purchaser specific legal rights. You may also have other rights, which vary from state to state. This warranty is valid for the original purchaser from the date of original retail purchase and is not transferable. Please keep original sales receipt. Proof of purchase is required to obtain warranty service. Wenzel dealers, service centers or retail stores selling our products do not have the right to alter, modify or in any way change the terms and conditions of this warranty.
What Isn't Covered?
This warranty does not cover defects attributed to, or resulting from normal wear and tear or product parts that are not genuine parts, as well as damage resulting from any of the following: negligent use or misuse of the product; use with improper voltage or current; commercial, educational or instructional use of the product; use contrary to the operation instructions; disassembly, repair or alterations be anyone other than Wenzel. Further, the warranty does not cover any weather-related damages (wind, rain, fire, animals, etc.). Notice: It is the nature of an air mattress to stretch and contract over time due to various conditions. If your air mattress loses air while inflated, this is NOT a defective issue. Simply pump additional air into the mattress to fully re-inflate. Service under our warranty is available to the original purchaser by clicking on the link below. Charges for shipping and insuring any package are your responsibility. Wenzel is not responsible for uninsured packages and/or packages that are not received.